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Feel free to check out some of the latest crewOS blogs below.
Inspecting Cranes Off the Grid: Why Offline Mode Wins the Job
Your tech climbs to the runway beam in a steel mill. Sixty feet of concrete, rebar, and structural steel between him and the nearest cell tower. He pulls up the inspection app and watches the loading wheel spin. Then spin some more. He has two options. Wait it out and burn the customer’s morning, or…
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Introducing the crewOS Customer Portal for Industrial Field Service
We launched the crewOS Customer Portal, the first customer-facing portal built specifically for the industrial field service market. Your customers can now log into a branded portal to view their assets, access inspection reports and documents, and stay informed about the work you’re doing for them, without a single phone call or email to your…
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crewOS launches industry-first customer portal for industrial field service
For Immediate Release Birmingham, AL — crewOS, an all-in-one industrial field service management platform, today announced the launch of the crewOS Customer Portal, the first purpose-built customer-facing portal for the industrial field service industry. The portal gives end-customers of crane, material handling, mechanical contracting, and other industrial service providers a secure login to view their…
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How Wise Choice Crane Is Giving Their Customers a New Way to Work
When Wise Choice Crane started using the crewOS Customer Portal in beta, they weren’t sure what their customers would think. The answer came back within days. Instead of calling the office to request a copy of an inspection report, their customers logged in and pulled it themselves. Instead of waiting for documentation after a service…
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The OSHA & CMAA Cheat Sheet Every Crane Tech Should Have
Your techs are on a crane deck right now, eyes on a gearbox or wire rope, and a plant manager is standing ten feet away waiting for answers. What separates the tech who walks away with a signed repair authorization from the tech who walks away with a filed report? Both found the same deficiency.…
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The Document Problem Every Field Service Company Ignores
Your best customer just got audited. They needed three years of inspection reports, load test certificates, and maintenance history for every overhead crane in their facility. They needed it organized by unit, by date, with technician names attached, and they needed it by Thursday. They called your office, your office called the service manager, and…
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