In industrial field service, losing track of equipment isn’t just frustrating—it’s expensive. Whether it’s a missing tool, a rental item returned late, or a piece of machinery that never gets billed, these small issues quietly eat away at your margins. And when equipment is scattered across multiple job sites, with different teams handling different tasks,…
Read article
The Challenge of Project Management in Industrial Field Service In industrial field service, managing a project’s scope, schedule, and budget is critical to keeping operations running smoothly and profitably. Whether you’re coordinating technicians for heavy equipment maintenance, scheduling crews for a plant shutdown, or tracking job costs on multi-phase industrial projects, keeping everything on track…
Read article
Technology has become a cornerstone in empowering field service crews, particularly in industrial sectors where efficiency and precision are paramount. Platforms like crewOS are at the forefront, offering integrated solutions that address the multifaceted challenges uniquely faced by industrial field teams. Streamlined Scheduling and Dispatching Efficient scheduling and dispatching is critical in field service operations.…
Read article
Scheduling in industrial field service isn’t just about assigning crews to jobs—it’s about balancing workforce availability, job urgency, equipment logistics, and customer expectations. Many companies still rely on spreadsheets, whiteboards, or disconnected scheduling tools, leading to inefficiencies, miscommunications, and costly mistakes. Here we break down the biggest scheduling challenges industrial service companies face and explore…
Read article
As a crane service provider, your clients rely on you to keep their equipment running safely and efficiently. But too often, maintenance is reactive—fixing problems only after they cause downtime, costly repairs, or safety risks. This approach isn’t just inefficient—it puts you and your customers’ operations, budgets, and compliance at risk. Real-time data changes that.…
Read article
The Industrial Field Service Scheduling Dilemma Industrial field service is one of the most dynamic and logistically challenging sectors. Unlike other industries, field crews in this space operate on an entirely different scale. During peak outage seasons, demand skyrockets, requiring crews to be deployed strategically—often across vast distances. Service managers must coordinate multiple high-priority projects,…
Read article
Managing work orders in industrial field service shouldn’t feel like solving a puzzle. Yet for many companies, it does. Teams spend countless hours manually entering data, switching between systems, and trying to piece together accurate job histories. The process is not just time-consuming—it’s prone to errors that can impact both operations and customer satisfaction. The…
Read article
Safety in industrial field service is not optional—it’s essential. In high-risk environments, ensuring compliance isn’t just about avoiding fines; it’s about protecting teams, preventing costly incidents, and maintaining operational efficiency. Yet, too many companies still rely on paper-based safety tracking, outdated processes, and reactive approaches to compliance. This not only puts workers at risk but…
Read article
In field service, customer relationships are everything. Whether it’s a longstanding client who relies on you for ongoing support or a new customer you’re eager to impress, the success of your business depends on maintaining trust and delivering exceptional service. But let’s be honest—managing those relationships isn’t always easy. From tracking past work orders to…
Read article
Every company struggles with time tracking. Whether it’s getting employees to log their hours correctly—or at all—or dealing with the tangled mess of different processes and systems, it’s a persistent problem. Although for most companies it’s an annoyance, for industrial field service companies it’s a threat. Here’s why: Time tracking isn’t just about payroll. It’s…
Read articleLet’s talk about how you can conquer your challenges—and how crewOS has your back.
