What’s New in crewOS! Nothing Gets Found and Then Forgotten
What’s New in crewOS! Nothing Gets Found and Then Forgotten. Somewhere in your operation right now, there is a finding a tech flagged two weeks ago that never became a quote. This release exists for that finding. crewOS 1.7.0 is the biggest release we have ever shipped: thirty-eight features across twelve areas of the…
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Office Hours Are Open: Bring Me Your Messiest Workflow Question
TLDR: I am opening free weekly office hours for industrial field service teams. Fifteen minutes, bring your messiest workflow question, and I will share what I have seen work across hundreds of operations. No demo, no pitch, unless you ask. Book a slot here. Office Hours Bring me your messiestworkflow question. A few 15-minute slots…
Read articleAI Is Not Going to Save You from Bad Data
Series: Beyond Paper — A 4-Part Thought Leadership Series from the AIST Crane Symposium Part: 4 of 4 This is Part 4, the final piece in this series from the AIST Crane Symposium. We have covered why most inspection data is trapped, why going digital did not fix it, and what structured data actually looks like and enables.…
Read articleWhat Structured Inspection Data Actually Looks Like (And What It Enables)
Series: Beyond Paper — A 4-Part Thought Leadership Series from the AIST Crane Symposium Part: 3 of 4 In the first two parts of this series, I covered why most inspection data is trapped and why going digital did not fix the problem. The short version: digital forms that produce PDFs are electronic paper. The data inside them…
Read articleYou Went Digital. Your Data Didn’t.
Series: Beyond Paper — A 4-Part Thought Leadership Series from the AIST Crane Symposium Part: 2 of 4 In Part 1 of this series, I talked about why most inspection data is trapped. Paper, spreadsheets, standalone apps. None of it connected. None of it searchable across your operation. The natural response to that problem was to go digital.…
Read articleYour Inspection Data Is Trapped. Here Is Why That Matters Now.
Series: Beyond Paper — A 4-Part Thought Leadership Series from the AIST Crane Symposium Part: 1 of 4. I spent the first week of June in Pittsburgh at the AIST Crane Symposium talking to maintenance managers, service company owners, and reliability engineers about inspection data. Not AI. Not software. Data. The conversation surprised me. Not because of what…
Read articleThe Operating System for Mechanical Contractors in the Field
Three crews are on three job sites today. One is at a refinery on the Gulf Coast. One is at a power plant 400 miles north. One is at an ethanol facility nobody on your team has worked at before. Each crew has a job number, a scope, a customer, and roughly four hours before…
Read articleThe $165,514 Question: Are Your Inspection Records Audit-Ready?
An audit does not schedule itself around your busy season. One industrial service company told us a government audit had just been called on them, no warning, and everything else in the building stopped. So here is the question worth asking on a normal Tuesday, before the phone rings: if an auditor asked for every…
Read article5 Mechanical Contractor Events You Can’t Miss in 2026 and Early 2027
Events are expensive. Between registration, flights, hotels, and the days your leadership team spends away from jobs, a single conference can run five figures before anyone learns anything. So the question is never “should we go to events?” It is “which ones earn the trip?” For mechanical contractors, the back half of 2026 and the…
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