What’s New in crewOS! Nothing Gets Found and Then Forgotten. Somewhere in your operation right now, there is a finding a tech flagged two weeks ago that never became a quote. This release exists for that finding. crewOS 1.7.0 is the biggest release we have ever shipped: thirty-eight features across twelve areas of the…
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TLDR: I am opening free weekly office hours for industrial field service teams. Fifteen minutes, bring your messiest workflow question, and I will share what I have seen work across hundreds of operations. No demo, no pitch, unless you ask. Book a slot here. Office Hours Bring me your messiestworkflow question. A few 15-minute slots…
Read articleSeries: Beyond Paper — A 4-Part Thought Leadership Series from the AIST Crane Symposium Part: 4 of 4 This is Part 4, the final piece in this series from the AIST Crane Symposium. We have covered why most inspection data is trapped, why going digital did not fix it, and what structured data actually looks like and enables.…
Read articleSeries: Beyond Paper — A 4-Part Thought Leadership Series from the AIST Crane Symposium Part: 3 of 4 In the first two parts of this series, I covered why most inspection data is trapped and why going digital did not fix the problem. The short version: digital forms that produce PDFs are electronic paper. The data inside them…
Read articleSeries: Beyond Paper — A 4-Part Thought Leadership Series from the AIST Crane Symposium Part: 2 of 4 In Part 1 of this series, I talked about why most inspection data is trapped. Paper, spreadsheets, standalone apps. None of it connected. None of it searchable across your operation. The natural response to that problem was to go digital.…
Read articleSeries: Beyond Paper — A 4-Part Thought Leadership Series from the AIST Crane Symposium Part: 1 of 4. I spent the first week of June in Pittsburgh at the AIST Crane Symposium talking to maintenance managers, service company owners, and reliability engineers about inspection data. Not AI. Not software. Data. The conversation surprised me. Not because of what…
Read articleThree crews are on three job sites today. One is at a refinery on the Gulf Coast. One is at a power plant 400 miles north. One is at an ethanol facility nobody on your team has worked at before. Each crew has a job number, a scope, a customer, and roughly four hours before…
Read articleAn audit does not schedule itself around your busy season. One industrial service company told us a government audit had just been called on them, no warning, and everything else in the building stopped. So here is the question worth asking on a normal Tuesday, before the phone rings: if an auditor asked for every…
Read articleEvents are expensive. Between registration, flights, hotels, and the days your leadership team spends away from jobs, a single conference can run five figures before anyone learns anything. So the question is never “should we go to events?” It is “which ones earn the trip?” For mechanical contractors, the back half of 2026 and the…
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When we built the Customer Portal, I knew customers would appreciate having their documents in one place. The reaction I keep hearing, in almost identical words across different companies: “I didn’t know you did all that.” This phrase has stuck with me, because it says everything about the gap that has existed in this industry…
Read articleLet’s talk about how you can conquer your challenges—and how crewOS has your back.
