As the calendar winds down, industrial field service companies face one of the most chaotic times of the year. Crews are pushing to close out jobs, managers are finalizing budgets, and employees are taking long-overdue vacations. It’s a perfect storm for time tracking errors. Missed hours. Incomplete timesheets. Manual entry mistakes that slip through as…
Read article
At crewOS, staying connected to the industries we serve is essential. That’s why our team made the trip to Indianapolis this September for the SC&RA Crane & Rigging Workshop, one of the most important gatherings in the crane and rigging world. Each year, this event brings together owners, operators, and industry experts who are…
Read article
In industrial field service, every job hinges on one thing: the work order. It’s the blueprint that connects the office to the field, defines the task at hand, and documents what was completed. Yet for many companies, work order management remains a source of chaos rather than clarity. Spreadsheets, paper forms, emails, and numerous individual…
Read article
In the industrial world, outage season is one of the most critical times of the year. Whether you’re in material handling, boilers, ash handling, air handling, or equipment manufacturing, the weeks set aside for planned outages are when companies scramble to complete inspections, repairs, and upgrades that can’t happen while systems are running. For field…
Read article
In today’s industrial field service landscape, operations are more complex than ever. Companies are expected to deliver faster, operate more transparently, and maintain airtight compliance while keeping costs under control. Yet many companies are still relying on outdated methods, like paper checklists, scattered spreadsheets, and disconnected tools, that leave teams reactive rather than proactive. This…
Read article
In industrial field service, inspections are the foundation of safety, compliance, and trust. Whether it’s a crane, a fan, a conveyor, or another mission-critical piece of equipment, inspections determine if assets can perform safely and reliably. Yet too many companies still rely on outdated, manual inspection processes, like paper checklists, spreadsheets, and disconnected tools, that…
Read article
In industrial field service, tracking every piece of equipment that makes a job possible is vital. From scissor lifts and welders to forklifts and specialized tools, these assets are expensive, mission-critical, and must be accounted for. When tracking is left to scattered spreadsheets, memory, or paper notes, crews risk losing equipment, missing billing opportunities, and…
Read article
In my work with industrial field service teams, one of the most common sources of friction I’ve seen is documentation. Technicians complete work, but what gets relayed back to the office—or worse, to the customer—is often handwritten, incomplete, or inconsistent. It’s not because field teams aren’t doing the work; it’s because the systems they’ve been…
Read article
In industrial field service, the details matter. Whether you’re performing a complex equipment repair, overseeing a multi-crew shutdown, or performing a walkthrough, every step needs to be executed correctly and documented clearly. But too often, field teams lack a clear, enforceable process to follow, and that’s where problems begin. The truth is, a one-size-fits-all approach…
Read article
One of the biggest challenges I’ve seen as we’ve built and scaled crewOS is how disconnected our customers’ office teams can feel from the job sites. When crews span multiple locations, projects, and shifts, the lack of real-time insight can lead to miscommunication, delays, and unnecessary risk. But with tools like Field Notes and Photos,…
Read articleLet’s talk about how you can conquer your challenges—and how crewOS has your back.
