Tracy Aston Martin

stack of inspection reports in an industrial field office
The Document Problem Every Field Service Company Ignores

Your best customer just got audited. They needed three years of inspection reports, load test certificates, and maintenance history for every overhead crane in their facility. They needed it organized by unit, by date, with technician names attached, and they needed it by Thursday. They called your office, your office called the service manager, and…

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A phone with crewOS open in the industrial field service space.
“We Have an App for That” Is Costing You More Than You Think

What I hear from field service companies every week, and what the ones getting it right are doing differently. The Same Story, Different Company Over the past few years, I’ve spent every day talking with companies in industrial field service: maintenance contractors, crane and rigging operations, power generation teams, industrial construction crews. The work is…

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